8. WWW.EMGSERVICE.COM

At Eliot Management Group, our tagline is "We Know This Stuff!" We are experts when it comes to merchant processing, gift cards, SecurChex, and more. And because you are our valued clients, we want to pass that knowledge onto you! That's why we have created www.EMGservice.com. This is a customer service-oriented site designed to be a resource for merchants, where they can go to gain a better understanding of how merchant processing functions. From how to work with Loss Prevention, how to access FirstView, or learn why PCI compliance is so important, this website has it all. Merchants can also conveniently sign up for the EMG monthly E-newsletter, get information on ordering supplies, and learn about our equipment warranty, all on the main page!

Here are a few more highlights:

• Equipment download instructions, User Manuals, and an equipment compatibility matrix
• Detailed descriptions on how to utilize additional products (FirstAdvantage gift cards, SecurChex, etc.)
• Tips on how to reduce cardholder and employee fraud
• Merchant statements, monthly charges, and terminology help
• An extensive contact list with EMG offices and nationwide merchant support

We could go on and on about all the amazing features on this website, but we'll just mention one more… If you are in a hurry, but have a question about your account, click on the "request information" page to send an email directly to us. You’ll have a response to your inquiry within 24 hours! As you can see, there are many great options currently, and more on the way. This is a great new resource, and we encourage you to check it out! www.EMGservice.com