10. YOUR LOCAL EMG REPRESENTATIVE

Why do you process your credit card payments with EMG? It could be the savings that you received when you began processing with EMG. It could be the state-of-the-art equipment. It could be better access to our many support channels. While all of these things are very important to merchant processing, EMG believes that our most valuable benefit to our merchants is true local representation.

With EMG-owned and operated offices across the United States, EMG aims to make a positive impact into each market that we enter. Although being a proud member of local Chambers of Commerce is important to EMG, we have found that hiring skilled, trustworthy employees from within your community is the most important thing that EMG can do for your business. EMG strives to provide you with the help you need to run your business, day or night. Even if your local representative has moved on to other opportunities within EMG, you will still have a support team nearby to assist you when necessary.

Most of your questions can be handled by the 24-hour EMG Service Center at (800) 789-8897. This support team has more extensive service training, more tools to research solutions to your issues, and more staff to handle your case in a timely manner. In rare instances where you fail to receive the answers that you need, the support team at your EMG office can step in to assist.

Here is a list of items that your EMG representative can best assist you with:

• Purchasing equipment
• Opening a new store
• Selling or buying new businesses
• Adding services to your account, like Debit or FirstAdvantage gift cards

If you have any questions, just ask EMG. After all, "We know this stuff!"