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1. What is the PCI Smart program and what does enrollment into the program entail?

2. How do I update the time and date on my credit card terminal?

3. How do I update my account address or telephone number?

4. How soon will I have access to funds settled in my system?

5. Who should I contact if a chargeback occurs?

6. How are my monthly fees paid?

7. Does EMG charge a PCI Compliance Fee?

8. Does EMG charge a cancellation or termination fee?

HOW ARE MY MONTHLY FEES PAID?

Monthly fees are automatically debited from your business checking account. A detail of all fees is provided in your monthly statement to help reconcile your banking information.