CONTACT LIST
Trying to find the right person to speak with can be difficult at times. If you know what you are looking for, then utilize our comprehensive list of contact information below. If you are still confused about who to call for help, simply contact our 24-hour call center at 800-789-8897.
| -A- |
AMEX Support
opt #1 - Payments and charges
opt #2 - Acct. changes
opt #3 - Supplies
opt #4 - Authorizations
opt #5 - Tech Support |
800-528-5200 |
AMEX Voice Auth.
opt #1 - Verify name and addr.
opt #2 - Get an appoval code
opt #3 - Merchant Services
opt #9 - Code 10
* If you suspect consumer fraud you can say "Code 10" at anytime. |
800-528-2121 |
| ATM |
800-218-9344 |
Authorize.Net
*Login ID needed |
877-447-3938 |
| -C- |
24-Hour Customer Service
opt #1 – Technical Support
opt #2 – Customer Service
opt #3 – Changes to Account
opt #4 – Loss Prevention
opt #5 – Chargebacks
opt #6 – Retrieval requests |
800-789-8897 |
| -D- |
| Diners Club Support |
800-525-9040 |
Discover Support
opt #1 - Deposits, Discounts and Reporting
opt #2 - Acct. changes
opt #3 - Supplies and signage
opt #4 - Learn more about your paper statement fees
opt #6 - Other |
800-347-2000 |
Discover Authorization
opt #1 - Authorize purchase
opt #2 - Verify address
opt #3 - Report suspicious activity |
800-347-1111 |
| -G- |
| Global eTelecom |
877-399-3835 |
| -I- |
International Visa/MC Authorization
opt #1 - Authorization
opt #2 - Verify address
opt #3 - Bank phone numbers
opt #4 - Code 10
opt #5 - Code cancellation |
800-638-3850 |
| -L- |
Lease Finance Group (LFG) Customer Support
opt #1 - English
opt #2 - Spanish (Espanol)
opt #3 - French (Francais) |
888-321-2307
F: 866-781-0440 |
| Lease Finance Group (LFG) Lease Verification |
888-588-6214 |
| -M- |
Merimac Leasing
opt #1 - Agent Support
opt #2 - Tech. support
opt #3 - Collections |
800-215-3273 |
| -P- |
Paymentech Merchant Support
*Merchant account number needed |
800-782-1266 |
PC Charge
opt #1 - Configure support
opt #2 - Tech. support |
877-659-8981 |
| PCI Smart Program Support |
800-567-8106 |
| -S- |
SecurChex
opt #1 - Tech. support
opt #2 - Customer service
opt #3 - Maintenance
opt #4 - Returning call from the Risk Dept.
opt #5 - Sales |
800-770-CHEX (2439) |
| Strategic Funding Source |
800-780-7133 |
| Supplies (order) |
888-999-4525 |
| -V- |
| Valutec Customer Service |
888-381-8258 |
| Valutec Sales Support |
800-509-0625 |
Visa/MC Voice Auth*
*Your abbreviated 9-digit MID, found within your existing MID, will be required. (MID begins with 628044)
Example: 628044-123456789-0
|
866-598-1812 |
| Vital Merchant Assistance |
800-552-8227 |
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